Data Deletion

Last updated: 12 November 2026

How to delete your Promor data, including data received from Facebook, Instagram and YouTube.

Delete everything

In the Promor app go to Profile, then Your data, then Delete my account. Or email hello@promor.in from your registered email with the subject "Delete my data". We confirm within 48 hours and erase your data within 30 days, except records the law requires us to keep (such as invoices).

Remove a connected social account

In Promor go to Accounts and choose Disconnect. We delete the stored access token at once. You can also remove Promor in Facebook Settings, Apps and websites, or in your Google account under Third-party connections.

What gets deleted

Your profile, business details, logo, photos, voice recordings, scripts, videos, connected-account tokens and statistics.